Privacy Policy | Yoga Cold Bath
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Privacy Policy.

How we collect, use, and protect your information, including text messages.

Overview

This Privacy Policy explains how Yoga Cold Bath (“Yoga Cold Bath,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit yogacoldbath.com, book or buy through our booking platform, visit our studio, or communicate with us by email, phone, or text message. By using our website or services, you agree to the practices described here.

Information We Collect

Information you give us. This includes your name, email address, phone number, and anything you share when you fill out a form (such as our Custom Circuit questionnaire), contact us, sign up for a membership or class, complete onboarding, or sign a waiver. Some forms ask about your wellness goals and experience with yoga or cold exposure so we can personalize your plan.

Purchases and bookings. Memberships, classes, and bookings are processed through our third-party booking and payment platform, Momence. Payment card details are handled by Momence and its payment processors. We do not store full card numbers on our website.

Information collected automatically. When you visit our website, we and our partners may collect device and usage information such as your IP address, browser type, pages viewed, links clicked, and the site that referred you. We use cookies, pixels, and similar technologies, including Google Tag Manager and Google Analytics, the Meta (Facebook) Pixel, and The Trade Desk, to understand how our site is used and to measure and improve our advertising.

How We Use Your Information

We use the information we collect to:

  • Provide, book, and manage your memberships, classes, and visits
  • Build your personalized circuit plan and respond to your questions
  • Send service messages such as confirmations, reminders, and account updates
  • Send marketing emails or text messages when you have opted in
  • Operate, secure, and improve our website and services
  • Measure the performance of our advertising and show relevant ads
  • Comply with legal obligations and enforce our policies

Text Messaging (SMS)

Text messages are sent through our messaging provider solely to deliver the messages you have agreed to receive. See our Terms of Use for full text messaging terms.

How We Share Information

We do not sell your personal information. We share information only as described below:

  • Service providers that help us run our business, such as our booking and payment platform, website hosting and form provider, email and text messaging providers, and analytics providers. They may use your information only to perform services for us.
  • Advertising and analytics partners that receive device and website usage information through cookies and pixels, as described above.
  • Legal and safety purposes, when required by law or to protect the rights, property, or safety of Yoga Cold Bath, our members, or others.
  • Business transfers, if our business is sold or reorganized, in which case information may transfer to the new owner under this policy.

Mobile numbers and SMS opt-in information are never shared with third parties or affiliates for their marketing purposes.

Cookies and Advertising Choices

You can set your browser to block or delete cookies, though some site features may not work as intended. You can also manage interest-based ads through Google Ad Settings, Meta Ad Preferences, and the industry opt-out tools at aboutads.info and networkadvertising.org.

Email Communications

You can unsubscribe from marketing emails at any time by using the unsubscribe link in any email or by contacting us. We may still send you non-marketing messages about your account, bookings, or purchases.

Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep personal information only as long as needed for the purposes described in this policy, or as required by law.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online. If you believe a child has provided us information, contact us and we will delete it.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you by emailing info@yogacoldbath.com. We will respond as required by applicable law. To stop text messages, reply STOP to any message.

Our website links to third-party sites, including our booking platform and social media pages. Their privacy practices are governed by their own policies, and we are not responsible for them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact Us

Questions about this Privacy Policy? Reach us at:

Yoga Cold Bath
3820 W. Happy Valley Rd., Suite C-143
Glendale, AZ 85310
info@yogacoldbath.com
(602) 449-0888

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